Our Returns Policy & Procedures

Please contact us with any questions or comments using the information below.


Firstly, please contact us to report any items you wish to return in order we can arrange a replacement or refund as quickly as possible.

Any unwanted items should be returned to us within 30 days.

All items should be returned in its original packaging.


Refunds for items returned by post will be processed within approximately 5 business working days of our receipt of the product, using the original payment method.

We do not cover the transport/delivery costs of any returns unless the item is damaged or faulty.

Return Address:

Please call the Team for the Return address


Tel: 03333 582990 or 01995 888890
Email: [email protected]


For normal items we use the services of the Royal Mail and other reputable transport and delivery companies.